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Yodel is a delivery service company in the United Kingdom. It was formed by the 2010 acquisition of the UK domestic business of DHL by Home Delivery Network. The combined business, known as HDNL, was rebranded as Yodel in May 2010. It is privately owned by the billionaire Barclay Brothers.〔 ==History== Home Delivery Network operated as the logistics division of Shop Direct Group until it demerged in 2008. It was formed by the merger of Business Express and Reality, the former Littlewoods and Shop Direct delivery companies respectively. Yodel has hubs at Shaw, Hatfield and Wednesbury. In 2011, the ''Evening Standard'' carried a story on reports of packages from Yodel being lost or not delivered on time for Christmas. Yodel said that there had been a great increase in December deliveries over the previous 2 years and that Yodel had delivered over 20 million packages that month with 999 out of 1000 being delivered on time. In March 2012, the BBC's ''Watchdog'' consumer programme broadcast a segment highly critical of Yodel. The company changed its business name to Yodel Delivery Network Limited from Home Delivery Network Limited on 8 August 2013.〔 〕 In January 2014, Yodel was voted as the worst delivery service in the UK for the second consecutive year. BBC Watchdog says that it continued to regularly receive reports of bad service after the re-branding to Yodel. 〔(【引用サイトリンク】title=BBC One - Watchdog - Yodel: New name, but delivering the same old problems? )〕 Yodel was named the "worst parcel delivery firm" in a poll by MoneySavingExpert.com, of 9,000 people, with 78% of customers rating their experience negatively. Despite this, Yodel continues to be the delivery company of choice for many major UK retailers, largely due to the company's relatively low prices.〔(【引用サイトリンク】title=Yodel and Hermes named UK's worst parcel delivery firms )〕 In November 2015 Yodel created controversy when it left a parcel on the roof of a customer's house.〔http://www.dailymail.co.uk/news/article-3328577/Overly-enthusiastic-delivery-man-surprises-customer-leaving-parcel-waiting-ROOF.html〕 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「Yodel (company)」の詳細全文を読む スポンサード リンク
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